Frequently Asked Questions
Everything you need to know about your tech upgrades and orders.
Are your electronics covered by a warranty?
Yes, every device purchased from Flashback comes with a standard 12-month limited warranty that covers hardware defects and technical malfunctions.
How long does shipping take for standard orders?
Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for an additional fee.
What is your return policy for open-box items?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.